Return Policy

ALL SALES ARE FINAL, NO EXCEPTIONS​

• For special situations based only upon Virgin Brazilian Hair Live’s preference an exchange may be possible. In order for you to exchange your hair ALL hair MUST be returned unworn, unaltered with all tags and seals intact. Any alterations will prevent hair exchange.

• This includes but is not limited to any hair that has been cut, combed, fingered combed, and brushed. Any hair that has been wet, dyed, bleached or conditioned may not be exchanged

• By LAW and Florida Health Regulations Virgin Brazilian Hair Live. is obligated and required to uphold these standards. We will NOT make any exceptions.

• If we decide to allow an exchange BUYERS are responsible for RETURN SHIPPING COST. WE WILL NOT pay or reimburse buyers for any returned shipping fees foreign or domestic.

• You may not cancel your order once it has been made. Cancellations are considered refunds and we will not honor any cancellations. Based on our discretion we may allow a change of order, if we do allow the order change there will be an order change convenience fee of $20.