Processing & Shipping

All packages will ship using the United States Postal Service (USPS) www.usps.com
On average orders that are made within the united states will require 7-9 business days after payment has cleared for the packaged to be received (holidays and weekends are not business days). This time frame is just an estimate. This time frame may be different during holidays and promotional/sale dates.
Processing time is 5-6 days Shipping is 2-3 days resulting in a total of 7-9 business days. This is only an estimate based off average shipping times and may be longer or shorter than the 7-9 days mentioned.
Tracking numbers will be posted to all orders after the allowed processing time.
Virgin Brazilian Hair Live is NOT responsible for any packages that have been lost or stolen in the shipping process. We do not reimburse buyers for any packages that have been lost or stolen due to unforeseen circumstances that are out of Virgin Brazilian Hair Live’s controll. If you would like to add insurance to your package please call or send us an email before you place your order.
Please place the order on a date that will give you enough time to receive your order before your appointment. Processing time can not be expedited or expressed. However the shipping time can be expressed.

Orders placed in other countries please allow 5-6 days for processing and we will post a tracking number to your order. Delivery time will vary with each location.
Orders will be shipped via UPS (www.UPS.com) Shipping rates vary with each location.
Shipping can range from 20$-$65 for international orders.
We are not responsible for any packages lost or stolen in the shipping process. We do not reimburse buyers for any packages that have been lost or stolen due to unforeseen circumstances that are out of our controll. If you would like to add insurance to your package please call or send us an email before you place your order.